- Information
- Washing machines
- Error codes
- Siemens
- E17
Error code 17 usually appears in Siemens washing machines under the following circumstances:
- immediately when turned on: the unit locks the door as usual (a click is heard), but water does not fill the tank;
- at the washing stage: in this case, the machine starts to fill, but the water fills in too slowly and error F17 comes on.
- during rinsing: washing proceeds normally, but when the cycle approaches rinsing, the SMA does not pour water and signals a problem.
Note! Codes E17 and F17 are the same error. F is used in older models (short for the word fault in English - Error), and E - in modern ones (the first letter in the word Error in English - error).
Errors E17, F17 in Siemens without display
Models not equipped with an LCD screen indicate a problem using warning lights.
- Siemens IQ series . In machines of this line, with error E17, the upper spin speed indicator (1000 or 1200) and the lowest indicator, indicating the “no spin” program, blink.
- Siemens Siwamat series. In the SMA of this model range, when error E17 occurs, the middle LED in the vertical row of indicators blinks (as a rule, this is the “work” indicator).
Let's check the level sensor
Often, to solve the E18 problem, it is necessary to repair the breakdown of the pressure switch. Doing this yourself is not difficult. The main thing is not to forget about safety precautions and disconnect the machine from all communications. Then we begin checking the functionality of the water level sensor:
- Unscrew the two upper screws on the rear wall of the case;
- move the top cover, gently tapping it away from you;
- we find a tube with a diameter equal to the pressure switch fitting;
- loosen the clamp on the pressure hose and disconnect it;
- insert the tube into it and slowly inhale air into it;
- We listen: if there were 1-2 clicks, it means the contacts worked.
We finish testing with a visual inspection. We probe the tubules for blockages, and examine the device itself for integrity. If clogged, wash the holes with a stream of water, and if damaged, change the pressure switch.
There is another, more reliable way to check the water level sensor - ring it with a multimeter. We set up the device in resistance measurement mode, attach the probes to the contacts and evaluate the result on the display. Fluctuating numbers indicate that the pressure switch is fully functioning, and the absence of changes indicates its malfunction. The situation cannot be corrected by repair - a complete replacement is necessary.
If both the pumping system and the pressure switch pass the test, then the problem is in the control module. It is strongly not recommended to do DIY repairs with the electronics of the washing machine: there is a high risk of aggravating the situation. It is better to stop the diagnosis and contact a service center.
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Error E17 - when you can fix it yourself
Code 17 does not always indicate a breakdown. Situations when the SMA is in good order occur quite often. And most problems can be fixed on your own.
| Signs | What is the reason | How to fix |
| Siemens does not fill in water and goes into error F17 or E17. | There is no water in the water supply. Check if there is water by turning on the tap. | Contact the water utility or management company to restore water supply. |
| The water supply to the machine is cut off. Check that the shut-off valve is not closed. | If the valve is closed, turn it to the fully open position. | |
| The inlet hose is squashed or kinked. Perhaps some heavy object fell on it, or one of the household members unsuccessfully moved the hose and bent it. | Inspect the inlet hose. If you find bends, places of compression or twisting, straighten it. | |
| The Siemens machine “murmurs” water for a long time, and then error E 17 is displayed. | Low pressure in the water supply. Check the water pressure by turning on the tap. | To resolve the low pressure problem, contact your water management company. |
| The shut-off valve is not fully open. The shut-off valve may not be fully open. | Turn the valve to the fully open position. | |
| Self-draining of water due to improper installation. Probably, the drain hose is located on the floor - below the level of the tank, which is why the water drains from the SMA by itself. | Check that your Siemens is connected correctly. If you find that the hose is below the tank level, reinstall the washing machine according to the instructions. Or use it to connect washing machines. | |
| The water is gathering very slowly. After which an error code appears. | The input filter is clogged . To protect the MCA from impurities from tap water, a mesh filter is installed on the inlet valve. If it is very clogged, the water will take a long time to fill and the machine will show error E17 or F17. | The filter needs to be cleaned. You can do this yourself according to our instructions or order a filter cleaning service from a specialist. |
If you checked all the specified components, but the error was not resolved, unfortunately, your Siemens is broken.
Siemens washing machine error codes
Many models of Siemens washing machines (Siemens) are produced with the function of displaying an error code when certain malfunctions and malfunctions occur. Quite often, understanding what the error code means, the user is able to fix the malfunction or breakdown himself, without resorting to the help of a service center or workshop. For your convenience, we present a list of error codes for Siemens washing machines with an explanation of each specific code. The table also includes a description of the error, the reasons for its occurrence and possible solutions. Siemens
| Error code | Causes | Troubleshooting |
| F01 | The loading hatch door is not closed | 1. Check that the door is closed tightly or re-place the laundry in the drum so that no item is caught in the door. |
| F02 | No water supplied | 1. The tap for supplying tap water to the SM is closed. 2. Low water pressure in the tap or the water is turned off. 3. The mesh in the water supply hose to the machine is clogged. |
| F03 | Problems with draining water (water does not drain) | The error appears if the Siemens washing machine has not drained the water from the tank within 10 minutes. 1. Clean the filter, make sure there are no blockages in the pipes and hoses. 2. Check the operation of the drain pump. 3. The drain pump impeller must have free movement when rotating to the right/left. If this is not the case, the pump must be replaced (the resistance of the pump coil is about 200 Ohms). 4. The cause of the defect may also be caused by a malfunction of the electronic SM controller. |
| F04 | There is a water leak | 1. Look for the source and check the tightness of the connections. |
| F16 | The hatch door is not closed | 1. The washing program does not start. 2. Restart the program, if possible. 3. Close the door. |
| F17 | The water supply time has been exceeded: a) the water supply valve is closed; b) the water inlet filter is clogged; c) the pressure when water enters is less than 1 bar. | 1. Open the water supply tap. 2. The program will stop and the pump will start draining after 5 minutes. 3. It is possible to start the program again. |
| F18 | The water drain time has been exceededa) the drain pump is faulty or clogged; b) level N1 is not reached; c) the pressure switch is blocked; d) malfunction of the water level controller. | 1. Clean the drain pump. 2. The program is canceled and the “IMPORTANT FAULT” mode is activated if there is no drainage within 90 seconds. |
| F19 | Water heating time exceeded a) heating system malfunction; b) the thermostop has not been reached; c) low voltage in the network; d) lime deposits on the heating element or a malfunction of the heating element. | 1. Check the heating element and its connecting circuits. 2. The program will end without heating. |
| F20 | Unexpected heating) temperature sensor (NTC) is faulty; b) the heating element relay is faulty; c) heating occurs during a period when there should not be heating. | 1. The program is canceled and the “IMPORTANT FAULT” mode is activated. |
| F21 | Malfunction of the control system, uneven operation of the drive motor, drive motor does not rotate the drum) short circuit of triacs; b) malfunction of the tachogenerator; c) the reverse relay is faulty. | 1. After several attempts to start the engine, the program is canceled and the “IMPORTANT FAULT” mode is activated. 2. Attempts to start the motor occur before the program is completed. |
| F22 | Malfunction of NTC sensor (temperature sensor) a) NTC short circuit; b) NTC sensor malfunction; c) breakage of connecting circuits. | 1. The program will end without heating. |
| F23 | Aquastop is activated) water has collected in the tray of the washing machine; b) breakage of connecting circuits. | 1. Check the water system for leaks. 2. Check the aquastop. 3. Check the connecting circuits for breaks. |
| F25 | Malfunction of the Aqua sensor (water turbidity sensor) a) limescale deposits on the Aqua sensor; b) malfunction of the pressure switch; c) the water drainage system is clogged. | 1. The program will end without rinsing. |
| F26 | Malfunction of the analog pressure sensor (protects against voltage errors) a) malfunction of the pressure sensor (pressostat). | Critical error Program cancelled, pump removes water, door is blocked, control processes are blocked, indication is blocked. 1. Press ON/OFF to reset. 2. Check the pressure sensor. 3. Check the connecting circuits for open circuits. |
| F27 | Error in setting the pressure sensor a) Malfunction of the pressure sensor (pressure switch). | The setting has not been carried out, the work is based on the old values. 1. Check the pressure switch. 2. Check wiring. |
| F28 | Flow sensor malfunction (provides an impossible value) | The passage of a volume of water per unit time. 1. Check the flow sensor. 2. Check wiring. |
| F29 | The passage of water in the flow sensor is not detected; the water supply valve is closed; b) water supply pressure <1 bar; c) the water inlet filter is clogged; d) malfunction of the magnetic valve; e) malfunction of the aquastop magnetic valve; f) pressure sensor malfunction. | Stopping the washing program, the pump will start draining after 5 minutes, it is possible to restart the program. 1. Open the water supply tap. 2. Check the components. 3. Check wiring. |
| F31 | The maximum water level has been exceeded a) the pump is blocked; b) the water removal hose is blocked; c) malfunction of the magnetic valve; d) incorrect setting of the pressure sensor; e) malfunction of the pressure sensor (pressostat); f) blocking the water removal system. | Once water is removed to an acceptable level, the program will lengthen. 1. Check the water supply valves. 2. Check the pump. 3. Check the pressure sensor (pressure switch). 4. Check the water removal system. 5. Check wiring. |
| F34 | The door lock does not close) the lock is faulty; b) the tongue is stuck; c) the door is stuck; d) the gasket is inelastic. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. Press ON/OFF to reset. 2. Check the door lock. 3. Check the mechanics. 4. Check wiring. |
| F36 | The lock system is faulty a) module fault (triac is faulty or relay is faulty). | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. Press ON/OFF to reset. 2. Check the control module. 3. Check wiring. |
| F37 | NTC (temperature sensor) faulty | The program ends without heating. 1. Check NTC. 2. Check wiring. |
| F38 | Malfunction NTC (temperature sensor) short circuit | The program ends without heating. 1. Check NTC. 2. Check wiring. |
| F40 | Synchronization errora) power supply values do not correspond to acceptable values. | |
| F42 | Uncontrolled high engine speeds a) module malfunction - the triac is faulty. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. To reset, run the test program. 2. Check the module. |
| F43 | The engine does not rotatea) malfunction of the tachogenerator; b) laundry is stuck between the tub and the drum; c) engine/drum blocking; d) Module malfunction - the triac is faulty. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. To reset, you need to run the test program. 2. Check the load level. 3. Check the tachogenerator. 4. Check the module. 5. Check wiring. |
| F44 | There is no rotation in the opposite direction. Module malfunction: a) triac is faulty; b) the reverse relay is faulty. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. To reset, you need to run the test program. 2. Check the module. |
| F59 | 3D Sensor: measurement error too high or too low a) break in the wiring; b) malfunction of the power module; c) malfunction of the 3D sensor; d) SoftWare error. | Decreasing speed. 1. Check the wiring. 2. Check the 3D sensor. 3. Check the position of the magnet. 4. Check the module. |
| F60 | Flow sensor, too high or too low value detected a) flow sensor malfunction; b) turbulent vortex in the sensor or in the tubes. | The passage of a volume of water per unit time. 1. Check the flow sensor. 2. Check the filter in the fill valve. 3. Check wiring. |
| F61 | Invalid door signala) the door is open or closed; b) the security lock is activated. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. Press ON/OFF to reset. 2. Check the door lock. 3. Check the mechanics. 4. Check wiring. |
| F63 | Functional protection problema) the processor is faulty; b) software error. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. Press ON/OFF to reset. 2. Check the power module. |
| F67 | Card encoding errora) the encoding between the power and control modules is not carried out correctly; b) the software between the power and control modules is inappropriate. | Critical error Program cancelled, door blocked, control processes blocked, indication blocked. 1. Press ON/OFF to reset. 2. Re-encode the card. 3. Replace the card. |
| E02 | Problem with the motor (electric motor) | 1. Check the motor brushes. 2. Check the motor resistance. 3. Check the connection contacts. 4. Check the motor module or main module. |
| E67 | Incorrect module encoding | Possibly a firmware glitch. 1. Call a technician and reprogram the module. 2. Or replace the module with a new one or a similar one. |
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Possible faults requiring repair
According to the experience of RemBytTech specialists, the appearance of the E17 code in Siemens brand washing machines is associated with the following breakdowns.
| Signs | Breaking | Repair or replacement | Cost* (work only) |
| The Siemens washing machine does not draw water at all or only during the rinsing stage. Code E 17 appears on the screen. | The fill valve is broken. This part consists of a housing, a damper membrane and an electromagnetic coil. Normally, the coil opens the membrane and the machine fills with water. Typically, it is the coil that fails, causing the valve to stop functioning. If the SMA is equipped with a single valve, water will not flow into the machine at all. If the valve is two-section, then two options are possible: water will not be collected only for washing or only for rinsing. | The faulty valve must be replaced with a new one. | from 1500 rub. |
| The machine does not fill with water and goes into error F17 or E17. | The pressure switch is faulty (water level sensor in the tank). It is likely that:
| The technician diagnoses the level sensor and, based on the nature of the malfunction:
| from 1600 rub. |
| Error code 17 appears immediately when turned on, the SMA does not fill with water. | (electronic controller) has failed Individual elements of the microcircuit are faulty or the contacts/tracks in the fill valve control circuit are burnt out. | Board diagnostics will be required. According to the results of the master:
| from 2000 rub. |
| A failure occurred in the firmware of the control module (SMA memory) . As a rule, the firmware crashes due to power surges. With this breakdown, there can be a wide variety of “glitches” in the operation of the machine, including problems with filling water. | The master unsolders the control module memory from the board, programs it again and solders it in place. | ||
| Damaged wiring or contacts in the water supply valve circuit. Most often, wiring and contacts suffer due to vibrations during operation of the SMA. In the private sector, wires are often chewed by mice and rats. | It is necessary to find and eliminate the break point. To do this, the wizard:
| from 1500 rub. |
* The price is only for the work of the master, spare parts are paid additionally.
If your Siemens issues code E17 or F17 and you cannot fix the error yourself, it’s time to call the specialists:
+7 (495) 215 – 14 – 41
+7 (903) 722 – 17 – 03
Or submit an online application.
RemBytTech specialists have repaired more than one thousand Siemens washing machines. They will help yours too. We carry out all work at home, we leave within 24 hours of receiving the application, we provide a guarantee for up to 2 years. We will take care of your equipment!
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WHAT CAN YOU DO INDEPENDENTLY?
First of all, you need to check the waste fluid removal system. You should start by turning off the water tap so that new portions of water do not enter the machine. Next, press the “Stop” button and remove the plug from the socket.
First of all, check the pump filter. It is located at the bottom of the machine, behind the plinth cover. Before getting down to business, you need to wait until the water in the tank has cooled down, otherwise you can be scalded by the leaking liquid. Most Siemens washing units have a small drain hose next to the filter. You need to pull it, unscrew the cap and drain the water into the prepared container. Next, unscrew the filter cap, remove it, and remove dirt if necessary.
Check the filter and pump volute for clogging
You should look at the pump impeller, which is located behind the filter. It should rotate freely. If these parts are ok, check the drain hose for permeability. After all the procedures, securely fasten it at the point of connection to the sewer and check the tightness of the connection.
If, after these steps, error E18 appears on the display again, most likely the cause is in the control module, pump, or one of the sensors. Working with these parts requires special skills, so it is better to seek help from a professional.
✅ Call our master to your home for FREE: +7-982-231-69-66 .
ADVANTAGES OF OUR SERVICE CENTER
If stubborn error E18 continues to flash on the display, making it impossible to complete the wash, be sure to contact our Siemens service center!
✅ Call our master to your home for FREE: +7-982-231-69-66 .
You won't find a better offer anywhere:
- We employ only the most qualified personnel who are constantly improving their skills. Not only error E18, but also other malfunctions of the Siemens washing machine will be eliminated as soon as possible.
- We work in a mode convenient for clients. The master will come to your home at a pre-agreed time. You don't have to transport a heavy unit anywhere.
- We maintain an acceptable price level so that repairs are affordable for all segments of the population.
- If parts need to be replaced, you can be completely confident in their high quality and long service life.
- We provide a written guarantee for all work and spare parts.
