The hob does not turn on, error f4 is on


Fault codes for Gorenje washing machines with GP1-GP5 control systems.

Code Description of the problem Possible faults Possible solution methods
F1 (F1)

Typical for machines with control system GP1-GP5.

Washing machine does not heat water Temperature sensor malfunction. Check the absence or presence of breaks in the thermal sensor - control module circuit. Troubleshoot.
F2 (Ф2)

For machines with control system GP1-GP5.

The washing machine does not turn on. The hatch lock is faulty.
  1. Press the “Stop” button to reset the program.
  2. Check whether a foreign object (small piece of clothing, its edge) is preventing the hatch from closing.
  3. Check the wiring of the hatch locking device and, if there are problems, fix it.
  4. If the measures taken do not help, the problem is with the UBL itself (hatch blocking device) and will have to be repaired/replaced.
F3 (Ф3)

For vehicles equipped with GP1-GP5 control system.

The machine does not take in enough water, stopping the program before “waiting” for the tank to be completely filled.
  • Problems with water supply.
  • Intake valve malfunction.
  • Pressostat failure.
  1. Assess how strong the pressure is in the water supply system; if it is insufficient, check the inlet valve by turning it sufficiently, or wait until there is sufficient pressure.
  2. Inspect the inlet valve for sticking, rinse the filter from limescale blockages, and install it in place.
  3. Inspect the pressure switch (most often you have to change its hose or the part itself).
F4 (Ф4)

Error variant typical for machines of the PG1 - PG3 series

The washing machine suddenly stops in the middle of the cycle and stops spinning the drum (it may try to start the motor again at intervals of a minute). If this fails, the equipment can begin to drain warm water (with a washing mode of +60 degrees and above), collecting cold water, which then, after a short time, is still drained. The error code does not go away.
  • Tachogenerator failure.
  • Failure of the control module.
  1. Assess the degree of damage to the tachogenerator: the wiring may burn out, sections of which will have to be replaced.
  2. If it doesn’t help or no fault is found there, the problem is in the control module. It will need to be repaired or replaced.
F4 (Ф4)

Error for Gorenje washing machines models with control system GP4-GP5

  • Electronic board malfunction.
  • Problems with the inverter that controls the number of revolutions.
  • Brush cushioning.
  • Motor failure.
  1. Restart the washing program. If the code does not appear, everything is fine.
  2. Check the condition of the inverter and control board. If necessary, replace the defective part.
  3. Inspect the brushes (brushes wear out most often on machines that have been used for a long time). They often have to be changed.
  4. Inspect and, if damaged, replace the motor.
F5 (Ф5)

For machines with control system GP1-GP3

The washing machine does not spin the drum. The drive motor triac burns out due to severe overheating of the motor.
  1. Turn off the washing machine, leave it for 15-20 minutes, and try to turn it on again.
  2. Change the motor winding.
  3. Eliminate defects in the control board, replace the triac.
F5 (Ф5)

For machines with control system GP4-GP5

The machine stops the motor in the middle of the wash cycle. Lost communication between the electronic controller and the inverter.
  1. Inspect and diagnose the connections of the “controller - triac” circuit, eliminate breaks if any.
  2. If the above measures did not help, or no break was detected, the problem is in the specified components themselves, you will have to replace the inverter or controller.
F6 (F6)

Typical for all of the above control systems.

The washing machine does not heat the water.
  • The heating element has failed.
  • The electronic unit is faulty.
  1. Inspect and repair the heating element. If repair is impossible, replace it.
  2. Repair the control board, electronic controller.
F7 (Ф7)

General error (for GP1-GP5 control systems).

During the execution of the work program, the machine cannot drain the waste water after 2 attempts, then it interrupts operation, issuing the specified code.
  • Drain system clogged.
  • The wiring in the drainage system has burned out.
  • Failure of the water level sensor.
  • Controller failure or breakdown.
  1. Unscrew, inspect and wash the drain filter, and install it in place.
  2. Inspect the drain pump for serviceability.
  3. Inspect and, if necessary, replace the pressure switch.
F8 (Ф8)

Typical for GP1-GP5 systems.

The machine spins poorly due to the low rotation speed of the drum. Engine malfunction.
  1. Check the position of the drive belt: if it is stretched, replace it; if it has slipped, replace it.
  2. Check the motor itself. If there is irreversible damage, replace it.
  3. Inspect the inverter (relevant for machines with a GP4, 5 control system, for example, WA62S3).
F9 (Ф9)

Relevant for machines with control systems GP2-GP5.

The machine stops working (at any stage of the program), then begins to drain the water. It refuses to launch the program again. Triggering of the AquaStop system - protection against leaks (relevant for machines equipped with this function, for example, Gorenje W1P60S3 WaveActive).
  1. Inspect the pallet. If there is water there, evaluate the degree of tightness of the components and connections. Eliminate possible leaks.
  2. If all components are sealed, the problem is in the AquaStop system sensor itself. It needs repair or replacement.

Electronics problems

If the E3 error problem was not detected before, then the problem is in the electronics. Most likely, the pressure switch is to blame because it incorrectly determines the water level in the tank. Let's check its functionality.

  1. Remove the top panel.
  2. We find a small disk to which is attached a long tube that goes deep into the tank. Thanks to this element, the water level in the machine is monitored - when filling, the air pressure changes, and the signal is transmitted to the control board.
  3. Disconnect the part.

  4. We blow out the tube. We find a tube with a diameter equal to the fitting and insert it into the connector. Blow lightly and listen. Triggered contacts will make themselves known with a few clicks. Their absence indicates a breakdown.
  5. We call all contacts. Turn on the resistance mode and connect the probes to the contacts. Ideally, the values ​​on the multimeter display should fluctuate.

A negative result forces you to replace the faulty element with a new one. It is not expensive and is very easy to install. It is enough to unscrew the holding screws and install the working device in the same way.

When all the previous elements and sensors have been tested, then we can say with 100% certainty that the problem is in the control board. It is likely that a failure occurred on a separate triac, which is why the module cannot receive information about the water level and start the washing program. Trying to fix the “electronic brain” of the washing machine on your own is strictly prohibited - even the slightest mistake will aggravate the situation and cost many times more.

The best option is to immediately contact customer service. Specialists will conduct a comprehensive study, starting with a visual inspection, calling all contacts and ending with reprogramming the board.

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readers

  1. 02/17/2020 at 12:25

    Hedgehog:

    Good afternoon, thank you, everything was very well explained and clearly explained.

    Answer

  2. 01/02/2021 at 15:07

    Cook:

    Gorenje is the crappiest washing machine. As soon as we bought it, we removed the bolts and set them level in all planes. They began to wash and then wring out at a gallop across Europe. Jumps all over the bathroom

    Answer

  3. 01/04/2021 at 09:09

    Samat:

    Rakhmet. Everything is very intelligible and understandable. The clarity is complete.

    Answer

  4. 06/12/2021 at 19:52

    Alyona:

    We also regretted taking Burning. The floor of the machine was rebuilt to make it work :C

    Answer

  5. 06/22/2021 at 10:36

    Sergey:

    I lubricated the lower dampers of the tank and the jumping stopped.

    Answer

Fault codes for Gorenje washing machines with control systems WA-101/121/132/162/162P

Code Description of the problem Possible faults Possible solution methods
F1 (F1) The washing machine carries out the operating program without heating the water (provided that it was intended in the given version). Temperature sensor malfunction.
  1. Conduct diagnostics of the electrical circuits of the temperature sensor for the consequences of a short circuit in them.
  2. Repair open circuits and start the machine again.
F2 (Ф2) The washing machine does not draw water and stops working 8 minutes after starting. There is no way to get water within a given period of time (4 minutes), neither on the first nor on the second try.
  1. Check the presence of water in the water supply and its sufficient pressure.
  2. Make sure the tap is open.
  3. Check the fill valve.
  4. Inspect the water level sensor. If there are defects, replace the damaged parts with new ones.
F31 (Ф31) The washing machine does not rotate the drum, stopping the operation during the washing process. Tachogenerator malfunction.
  1. Check the integrity of the electrical wiring of the tachometer and eliminate any detected breaks.
  2. Inspect the tachometer itself, repair or replace the part with a new one.
F32 (Ф32) The machine suddenly stops washing while the program is running. Problems with the triac. Repair the control board or replace it with a new one.
F4 (Ф4) The washing machine heats the water weakly (no more than 15 degrees), but washes completely. The error appears after the end of the cycle.
  • Failure of the heating element.
  • Electronic controller malfunction.
  1. Inspect the heating element circuits, eliminate breaks if any. In case of a more complex breakdown, replace the heating element itself.
  2. Repair or replace the electronic controller.
F41 (Ф41) The machine heats the water excessively. Electronic controller problems.
  1. Inspect the heating element relay, as well as the electronic controller itself.
  2. Make repairs or replacements.
F43 (Ф43) The machine heats the water in the tank very quickly.
  • Not enough water collected.
  • Leaking tank or drain system.
  • Electronic controller problems.
  1. Check the serviceability of the pressure switch - it may be the cause of the low water level.
  2. Check the tank and drain system components for water leaks. Ensure the tightness of the hose, its connections, and the tank.
  3. If this is not the problem, you need to look for a breakdown in the electronic controller, repair it or replace the specified part.
F5 (Ф5) The washing machine does not drain water at all or does not drain it completely for several minutes before the first drain.
  • Sewer blockage.
  • Problems in the drainage system.
  • Damage to the water level sensor.
  • Controller malfunction.
  1. Check the drain for blockages, remove them, and reconnect the machine.
  2. Inspect the drain filter and its components, wash the filter mesh, make sure that there are no foreign objects in the impeller and there are no signs of deformation.
  3. Conduct diagnostics of the level sensor: it may not “notice” insufficient water level.
  4. If the above measures do not help, check the electronic controller; if it breaks, replace it.
F61 (F61)

Diagnosis of the error is only possible by performing a service test.

The machine spins poorly and rotates the drum slowly.
  • Problems with the belt.
  • Drum jamming.
  • Motor or controller failure.
  1. Inspect the position of the belt. If it is not in place, place it on the pulley correctly.
  2. In manual mode, rotate the drum in one direction, then in the other direction. If there are difficulties, the problem is in a foreign body that has fallen outside its boundaries.
  3. Diagnose the operation of the motor and electronic controller. If necessary, replace defective components.
F63 (F63) The machine suddenly stops washing, becomes silent and displays an error code.
  • Chain defects.
  • Problems with the control unit.
  1. Ring and eliminate open circuits.
  2. Replace the control module.

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