Thanks to the efforts of manufacturers, automatic washing machines are highly reliable and owners do not even suspect that the washing machine may someday fail. Therefore, in situations where the washing machine stops during washing, many users do not even know what to do. Calling a technician from the service center will certainly solve the problem, but the workshop is not always nearby, and specialist visits are scheduled almost a month in advance. Therefore, you first need to try to fix the problem yourself, because the machine does not always stop washing due to serious malfunctions. In the event of an unexpected stop of the washing machine, first of all you need to make sure that there is electricity and water, and that there is no blockage in the sewer. Very often, overloading of the machine drum and software failures cause the washing to stop.
If the program on the washing machine has gone wrong. What to do
If everything is in order with the communications, and there is no excess laundry loaded into the drum, you need to check whether the washing machine program has failed. To do this, just “reboot” the washing machine by following a few simple steps:
- unplug the washing machine from the socket;
- wait a few minutes;
- insert the plug back;
- restart the interrupted wash program.
If the reason for the stop was a program failure in the Indesit washing machine or a washing machine of another brand, the machine will start the selected mode and completely complete the washing cycle. In the future, the washing machine will work as before and there is no need to call a technician. Failures most often occur due to voltage changes in the electrical network or changes in pressure in the water supply. But if the machine stopped not because the program on the washing machine went wrong, we’ll look at what to do next in more detail.
Troubleshooting
When you sequentially check all the details listed above, you will definitely find an element due to which the Samsung washing machine does not spin out the laundry.
As a rule, to eliminate a malfunction, you need to replace the damaged element. However, if the impeller is damaged, you can only replace it, and not the entire pump.
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If you cannot find a suitable impeller, you will have to purchase a new pump.
Sometimes it is possible to repair a faulty pressure switch by replacing its electrical part.
So, Samsung washing equipment may not spin for many reasons, ranging from simple user errors to serious malfunctions. In any case, it is better to fix the breakdown immediately.
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What to do if the washing machine stops during washing
Usually, after an emergency stop, an error code appears on the washer display indicating a faulty unit. But sometimes the washing machine freezes, the timer shows the time until the end of the wash, but nothing else happens (the drum does not rotate, the water does not drain or enter the tank, and the timer readings do not change). In such situations, you need to pay attention to the displayed time. When the machine stops at the beginning of the cycle, there may be a malfunction of the water tank filling system, heating element or electric motor. But if the washing process is at the final stage or the washing machine freezes at the last minute, there is probably a problem when performing one of the subroutines: rinsing, draining or spinning.
What to do when the washing machine stops rinsing
If the washing machine does not proceed to rinse and spin, you need to determine what is preventing the program from moving to the next washing stage. The operating algorithm of the washing machine provides that before rinsing, the water from the tank is drained and clean water is collected. Therefore, most often the culprit of the stop is problems with drainage, since the tank filling system worked at previous stages of washing or a breakdown in the control board. To make sure that the drain unit is working properly, you need to reset the installed program and enable the drain mode separately (in each model this option is implemented differently and you will find how to do this in your washing machine in the description). If the washing machine freezes and refuses to drain water, you need to check the components of the drainage system:
- drain filter;
- drain pump;
- drain hose;
- internal pipes.
But first you need to disconnect the washing machine from the electricity and water supply and drain the water manually through the emergency drain tube, filter cover or drain hose lowered below the tank level. If water drains normally through the filter, but does not leave through the drain hose, you need to study the information on how to change the drain hose in a washing machine and install a new one yourself. It is also necessary to check the serviceability of the pump. Usually, when working, it makes characteristic sounds. If the pump is silent, check the voltage at its terminals with a tester or multimeter. If it does, the pump needs to be replaced. In cases where the components of the drainage unit are normal, but the washing machine still stops rinsing, there is probably a problem with the control controller and you need to contact a workshop.
Three operating errors leading to no spin
Any housewife will be upset if her favorite washing “assistant” does not spin. Washing laundry by hand, especially if it is heavy and bulky, is not an easy job. But don’t rush to start it!
Spin is the final stage of washing. But it is not provided for by any washing program. Sometimes the spin is performed only partially (at minimum drum speed), sometimes it is not performed at all. In the latter case, the water simply drains from the machine, and the laundry remains very wet.
If, upon opening the hatch door, you find that the laundry is floating in a small amount of water, check the wash program settings. Perhaps it does not involve spinning. Such programs are:
- sensitive,
- delicate,
- careful,
- washing fine linen,
- silk,
- wool, others.
It may be that the “Spin” mode was turned off manually by someone in the household.
To spin the laundry in these cases, simply reset the control panel control to spin mode and start the process by pressing the “Start” button.
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If you have selected a program that includes a spin cycle, check two more possible operating errors:
- Washing machine imbalance.
- Exceeding the maximum possible weight load.
Some washing machines report this in case of imbalance or overload by displaying an error code on the display. Other units simply stop working and do not spin the laundry.
Imbalance and overload are dangerous for the washing machine, so, to protect itself and its owner, it stops working without carrying out the most active stage of washing - spinning clothes at high drum speeds.
Imbalance - a violation of the distribution of laundry in the drum of the washing machine (clumped into a lump or loaded in a stack).
To eliminate the imbalance, just open the machine and distribute the laundry evenly.
Overloading with weight is even easier to eliminate. Some of the loaded laundry is removed from the machine.
So, remove some of the laundry or redistribute it in the washing machine and try spinning.
If the washing machine is stuck on the spin cycle, what should you do?
First of all, check your wash settings. In some modes, spinning is either not provided at all or is turned on manually after a long soaking (rinsing). Start the cycle manually and wait until the wash finishes.
One of the frequent failures during the operation of washing machines is the situation when the washing machine freezes at one time each time, and this time period corresponds to the beginning of the spin cycle. This may be caused by:
- insufficient or excessive loading of the drum with laundry;
- loading one too heavy or bulky item;
- jamming of the drum with a foreign object.
If the washing machine stops during washing for these reasons, it will not be difficult for an experienced owner to fix them without calling a service center specialist.
The washing machine froze during the spin cycle. Major breakdowns
In addition to the reasons that are most often attributed to user errors, failure of the washing machine components can also lead to situations where the washing machine freezes on the spin cycle. It can be:
- a failed pressure switch (water level sensor), which does not confirm the absence of water in the tank and the control board does not issue a command to move to the next step of the washing program (spin).
- malfunction of the balance sensor (not installed on all models);
- wear of the damper or shock absorber of the washing machine, which leads to increased vibration and activation of the protection;
- stretched drive belt;
- bearing corrosion (the drum cannot reach the required speed);
- breakdown of the tachometer that controls the speed of the electric motor. The control board has no information about the armature rotation speed and stops washing;
- problems with drainage (described in the previous section);
- malfunction of control board elements.
Usually, the above-described malfunctions are eliminated by service center specialists, since disassembling the washing machine and skills in working with equipment are required.
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Troubleshooting
What to do if your Samsung washing machine does not spin clothes? Spinning may not occur if technical problems occur. To find out the cause of the breakdown, you need to perform a sequence of actions.
It is advisable to check the machine parts in the following order:
- Water pump;
- Tacho sensor;
- Electric motor;
- Pressostat;
- Control module.
So, the check needs to start with the pump, tachometer and electric motor.
To do this you need:
- Shut off the water supply.
- Disconnect the machine from the water supply and sewer system.
- Remove the device from the place in which it is installed.
- Remove the powder receptacle.
- Carefully place the machine on its left side. This will prevent water from leaking onto the electrical elements of the washing machine.
- Remove the pallet. This work must be done carefully. The leakage sensor wire should remain undamaged.
- Next you need to find the pipe that goes from the machine tank to the pump. Remove the plastic clamps securing this pipe.
- Remove the pipe and check its condition. It should not contain dirt or other objects.
- The pump is held in place with screws. You need to unscrew them and then remove the pump itself.
- Check the condition of the pump. There should be no damage to it. You also need to carefully inspect the impeller.
We measure the resistance at the contacts of the dismantled pump. This is done using a multimeter. A three-digit number will appear on the device screen if the pump is working.
Next you need to check the tachometer. It is a small device. Externally, the tachometer looks like a ring from which wires stick out.
This part is located on the electric motor. Its purpose is to transmit data on the intensity of rotation of moving engine parts to the control module. Spinning laundry without this part is impossible.
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First you need to disconnect the tachometer wires. Next, you need to remove the sensor itself from the washing machine motor. Using a multimeter, we check the resistance and determine the serviceability of the part.
Next you need to disconnect the wires from the motor. You need to work carefully. Then remove the drive belt from the pulley.
It is recommended to take a photo of the wiring location on the motor. This will greatly simplify the subsequent installation of the engine in its original place.
Next, you need to unscrew the fasteners securing the electric motor, and then carefully pull it out. First of all, you need to remove and check the condition of the brushes, since they very often fail.
Use a multimeter to check the winding resistance. If the winding is broken, the motor most likely cannot be restored. Of course, you can give it to a master who will rewind it. However, such repairs will cost almost the same as a new engine. It's easier to buy a new motor.
The next step is to check the pressure switch. If this sensor malfunctions, the machine will not be able to spin the laundry. After all, the control module does not receive information about the water level in the tank and freezes until the laundry starts spinning.
To get to this sensor, you will have to remove the top cover. Under the lid there is a plastic washer with a tube. This is a pressure switch. You need to disconnect the wiring from the sensor and carefully remove it. The main part of the pressure switch is made of plastic. However, it also contains an electrical part. You need to check it with a multimeter. You also need to blow out the pressure switch tube.